Return Policy

Partschai.com is an online parts marketplace where sellers and buyers can be able to connect with each other. Partschai.com does not manufacture nor does it take responsibility for any product sold on its platform. All the products sold in the Partschai.com platform are sold by the sellers of Partschai.com and responsibility is taken by the sellers as per their agreements with Partschai.com.

Sellers are urged to mention in their shops if any product is a duplicate/replica. Failure to do so will result in penalization for that specific store and the seller will be held liable for any complaints regarding replica products by the customer. It could range from financial penalization to the dismissal of the store from Partschai.com platform.

For unsuccessful deliveries/after receiving your product, if you want, you can get a full refund of your ordered product price.

But there are some conditions:
  • Sellers on Partschai accept returns within 7 working days after delivery.
  • To avail a full refund, you have to send the product to Partschai.com office in absolutely good condition at your own cost.
  • You need to send the product to us unscathed. Any damage to the product will not be considered refundable.